“Leadership is an influence process, and communication is a key part of leadership. As Molly and Marshall clearly understand, good leadership begins with self-awareness. Before we can lead anyone else, we must first lead ourselves. Say It Skillfully will help you lead to your full potential.”

Ken Blanchard
Coauthor of The New One Minute Manager and The Simple Truths of Leadership

“Molly’s Say It Skillfully is so important to our ‘Working Together’© Leadership and Management System because it is about what and how we communicate with each other! Learning to apply her simple framework enables everyone in an organization to work together with respect, empathy, and appreciation and contribute to the greater good.”

Alan Mulally
Served as CEO, Ford

“I recommend this book to leaders, mid-career professionals, and even early-career individuals who want to understand how to connect with others on a human level in the workplace. It’s a must-read for anyone committed to building world-class culture, one conversation at a time.”

Garry Ridge
Chairman Emiritus and former CEO, WD-40 Company

“Your words (and your silences) shape reality. Here’s how to lift your game and make the world better.”

Michael Bungay Stanier
Award-winning author, including The Coaching Habit with over one million copies sold

“This isn’t just another communications book. Molly and Marshall have created a unique book and are addressing an issue which few, if any, have addressed before. Everyone stands to benefit.”

Martin Lindstrom
Founder and Chairman, Lindstrom Company and author of seven New York Times best-selling books, translated into sixty languages

“Throughout my professional and business career, I have experienced how what is communicated and how it is interpretated impacts the future dynamic of working relationships. Say It Skillfully provides a clear route to improved communication in turn enhancing leadership roles worldwide.”

Curtis Martin
Pro Football Hall of Fame, regarded as one of the greatest running backs

“Communication is at the core of effective leadership and can empower people to achieve great things together. This book provides clear, concise, and actionable advice that will make you a better communicator and better leader. I’ve had the privilege of learning from Molly and Marshall and can personally attest to their practical wisdom."

Asheesh Advani
CEO, Junior Achievement Worldwide

“Molly and Marshall cut through the clutter with their insightful and practical guide, Say It Skillfully, a must-read for formal and informal leaders around the world. Skillful speaking makes us relatable as we engage, influence, and inspire others. One thing we have complete control over is what we say, how we say it, and why . . . let’s all get a little better at this.”

Harry M. Jansen Kraemer Jr.
Former Chairman & CEO of Baxter International Inc. and a Professor of Management & Strategy at Northwestern University's Kellogg School of Management

“Ever left a meeting and thought, ‘I could have said that better’ or ‘Why didn’t I speak up? I have good ideas.’ We all have, and if we just had someone to teach us how, we would be a better leader and teammate. Well . . . now you do! Molly Tschang’s Say It Skillfully is easy to read and full of practical advice. It will teach you the basics of becoming a great communicator, teacher, and coach at work and at home. And who doesn’t want that? Enjoy!”

Chester Elton
#1 New York Times Best-selling Author; Organizational Culture, Employee Engagement and Leadership Expert

“Say It Skillfully is a guide for creative leaders who understand that transformative conversations are the backbone of innovative organizations. In this groundbreaking book, Molly Tschang introduces a simple yet powerful framework for deconstructing and reconstructing dialogues—enabling leaders to communicate with empathy, authenticity, and creative insight. Together with Marshall Goldsmith, she offers indispensable strategies for those looking to build trust, inspire collaboration, and recognize that every conversation is an opportunity for meaningful change.”

Ayse Birsel
Founder, Birsel + Seck design studio

“Say It Skillfully is essential to being self-aware, which isn’t only about introspection—it’s about combining internal reflection with honest external feedback. What Molly and Marshall have written will help you ask the right questions, seek and hear feedback, and balance your internal and external self-awareness. This book guides you to unlocking your authentic voice—so you can speak up with confidence, be truly seen and heard, and create the career, relationships, and life you deserve. A must-read for anyone ready to step into their full power.”

Tasha Eurich
Organizational Psychologist, Researcher, and New York Times best-selling author

“Say It Skillfully is packed with no-nonsense advice and relatable stories that show you exactly how to handle those tricky conversations we all dread having. The powerful Me-You-We framework will help you to handle even the toughest conversations with more confidence and ease. It’s that edge to set yourself apart professionally and make a difference in your workplace relationships.”

Scott Osman & Jacquelyn Lane
Co-Founders of 100 Coaches Agency and Wall Street Journal best-selling authors

“For years, I’ve benefited from watching Molly’s Say It Skillfully videos. Her advice on building a shared reality with teams and colleagues is powerful, practical, and original. Now she and Marshall have given us a book that sums up the highly specific ways that communicating with intention helps us. I cannot recommend it highly enough.”

Sally Helgesen
Author of How Women Rise, Rising Together, The Female Advantage

“The principles in this book, centered on the simple yet powerful Me-You-We framework, are essential for navigating high-stakes collaboration. Mastering these skills could dramatically reduce frustration and improve outcomes for everyone. Molly and Marshall don’t just share ideas; they provide a clear, actionable path to better communication and teamwork.”

Dave A. Chokshi, MD
Sternberg Family Professor of Leadership, City College of New York; Attending Physician, Bellevue Hospital